TNT Discord and customers of resellers?

by Ethrem

Just curious if customers of TNT resellers are allowed in the TNT Discord. It would be nice to be able to have the benefits of a direct TNT customer such as getting service updates, being able to report downed channels, etc. I have a few other services and I’m in their Discord rooms and it’s so much more convenient than firing off tickets that may or may not be answered in a timely manner (looking at you, Helix).

starfishrimmer

I had TNT then switched to a reseller.

I had to get the TNT team to release my MAC and at that point they deleted my discord access. I suspect I could have continued with discord if I hadn't alerted them to my change.

Pretty sure you don't get access to discord through my reseller.